Answers to our Most Common Questions

• How should I wash my A50 Sheets?
• Should I wash my sheets before first use?
• Does your bedding shrink at all?
• How do I wash my Custom Comfort Pillow?
• Can I wash my Comfort Temp Duvet?
• Help! I spilled coffee my Comfort Temp Duvet! Can I spot clean it?
• How should I wash and care for my Heritage Blanket?

See all articles in Care Questions →

• How much does shipping cost?
• When will my order ship?
• Do you offer international shipping?
• What carrier do you use for shipping? Can I use a select carrier?
• What do I do if I need to change my order or shipping information?
• Do you offer gift receipts? Do prices show on the packing slip?
• My order tracking number tells me my package has already been delivered but I have not received anything.

See all articles in Shipping Questions →

• Can I add multiple discount codes at checkout
• Can I order by phone?
• Do you accept Apple Pay?
• Is your checkout process secure?
• Valued Service Discount

• What is special about Authenticity50?
• What provided the inspiration for your sheets?
• Why should I care about Made in USA products?

• Size Chart | Size Guide
• What depth mattress will your sheets fit?
• Will your fitted sheet stay in place on my mattress?
• Do you plan to offer sheets that fit my 20 inch+ mattress?
• I have queen-sized pillows. Will they fit in your standard pillowcases?
• What is a Split-King Set?

• Are your sheets 100% Cotton?
• Are your sheets organic?
• Why did you choose Supima® cotton rather than Egyptian cotton?
• Are your sheets wrinkle-free or non-iron?
• Do you offer sateen sheets?
• Percale vs Sateen. Which sheets are right for me?
• Why is your thread count on your sheets not 800, 900 or 1000?

• The product I am looking for is Out-of-Stock. When will you have more inventory?
• How do I request additional fill for my Custom Comfort Pillow?
• Can I buy individual fitted or flat sheets?
• Do you offer fabric swatches?
• What is the 100 Night Sleep Trial?
• Do you offer a gift-wrapping option?
• Will you offer other colors/designs/products?

See all articles in Other Questions →

• What is your return policy?
• When will I receive my refund?